Privacy Policy

We at "Adaptyv Biosystems Inc." care about your privacy. This Privacy Policy describes what personal data we collect when you visit or use our site, how we use it, how we share it, and your rights under laws including the GDPR (EU/UK) and CCPA (California).

1. What this Privacy Policy Covers

This policy covers how we collect, use, store, and share data about visitors to our website, including when you browse anonymously and when you provide your email. It also describes your rights and how to contact us.

2. Categories of Personal Data We Collect

Browsing & Usage Data: Pages you visit, clicks, session duration, screen interactions, session recordings, browser type, device type

• Technical & Device Data: IP address, browser version, OS, device identifiers (anonymous), logs from Vercel/Framer

• Contact Data: Email address, name (only when you submit or contact us)

• Support Data: Information you provide when asking for support (via Atlas): name, email, conversation content

3. Sources of Personal Data

We may collect data from:

• You directly (when you submit email, contact us, etc.)

• Automatically when you browse (via PostHog, hosting logs)

• Through service providers operating on our behalf (Atlas, hosting providers)

4. How We Use Personal Data (Purposes)

We use your data for:

• Operating, maintaining, and improving the site

• Understanding how people use the site (analytics)

• Session recordings or replays to diagnose problems or improve UX

• Providing customer support via Atlas

• Communicating with you if you share your email (e.g. responses, updates)

• Security, fraud prevention, ensuring performance

5. Legal Bases for Processing (for EU/UK Users)

When you are in the EU/UK, our legal bases include:

• Legitimate interest: for analytics, site improvement, security, performance

• Consent: when you explicitly provide email or contact us

• Contract necessity: when needed to fulfill your request or support obligations

6. How We Share Personal Data

We may share data with:

• Service Providers: PostHog, Vercel, Framer, Atlas (they help us with analytics, hosting, infrastructure, support)

• Legal or regulatory authorities if required by law

• Other third parties only with your consent or when necessary (e.g. to enforce our terms)

We do not sell your data.

7. International Transfers

Our service providers may be located in or process data in countries outside your country (e.g. United States).
We take steps to ensure appropriate safeguards, such as standard contractual clauses, to protect your data in these transfers.

8. Data Retention

• Analytics and usage data: kept as long as reasonably necessary to improve the site

• Support conversations: kept as long as needed to resolve issues or reasonably maintain support records

• Contact email data: retained until you unsubscribe or request deletion

9. Tracking Tools & Opt-Out

• We use cookies and similar technologies via PostHog for analytics and session replay

• You can disable or clear cookies in your browser (though some site features may be reduced)

• You can request that we stop associating your usage data with your email

10. Your Rights

If you're in the EU/UK (GDPR):

• Right of access: ask what data we have

• Right of correction: fix inaccurate data

• Right of deletion: ask us to delete your personal data

• Right to object: especially to analytics / profiling

• Right of portability: receive your data in a portable format

• Withdrawal of consent: where processing is based on consent

If you're in California (CCPA/CPRA):

• Right to know: what data collected, how used

• Right to request deletion

• Right to opt-out of sale/sharing (note: we do not sell your data)

• Right to non-discrimination for exercising rights

To exercise these rights, contact us at support@adaptybio.com.

11. Security

We apply reasonable technical and organizational measures to protect your personal data. But no system is perfect.

12. Changes to this Policy

We may modify this policy from time to time. When we do, we will post the updated version on the site with an updated effective date.

13. Contact Us

If you have questions, concerns, or want to exercise your rights, contact us at:

📧 support@adaptyvbio.com

If you are in the EU/UK, you may also lodge a complaint with your local Data Protection Authority.